If you are not completely happy with your purchase, please return it to us for a refund. To qualify for a refund, all items must be returned within 28 days of receiving your order and be in an unworn, unused condition with the original tags attached. Any footwear must be returned in its original box (if supplied boxed), with adequate protection in the parcel so that the box does not get damaged in transit. For hygiene reasons we do not offer refunds on underwear or cosmetic products, unless they are faulty. In the unlikely event that an item is returned to us in an unsuitable condition, we reserve the right to return it back to you.

Please click here and follow the instructions to create the postage label.

For non fault returns you will be charged £2.99 for subsidised shipping per return.

We endeavour to process all refunds within 3 working days of receipt of your parcel, however, in peak times this may take a bit longer. The refunded amount will be credited back to the payment method used for the order, within 5 days from issue. Your statutory rights are not affected by our returns policy.